GetScran – Privacy Policy

Last Updated: 3rd August 2025

At GetScran, we believe that your privacy is as important as the perfect recipe. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or use our services. By browsing or ordering from our site, you consent to the practices described in this policy.

1. Information We Collect

To serve you a delicious experience, we collect the following types of information:

• Personal Information: When you create an account, make a purchase, or contact us, we collect personal details such as your name, email address, shipping address, and payment information.

• Order Information: We collect information about your orders, including the items you’ve purchased, delivery details, and order history.

• Website Usage Data: We collect information about your interaction with our website, such as pages viewed, time spent on the site, and other usage statistics, to improve our services.

2. How We Use Your Information

We use the information we collect to ensure a smooth and personalized experience, including:

• Processing Orders: We use your personal information to process your orders, deliver meals, and handle payments.

• Personalization: By analyzing your order history and preferences, we can offer personalized meal suggestions and promotions.

• Communication: We may send you updates on your orders, promotional offers, and news about GetScran. You can opt out of promotional emails at any time.

• Improving Our Service: We use website usage data to improve our menu, optimize your shopping experience, and troubleshoot issues.

3. Cookies and Tracking

Just like the secret ingredient in a recipe, cookies help us serve you better! We use cookies to track your browsing activity, remember your preferences, and personalize your experience on our site. By continuing to browse, you agree to our use of cookies. You can manage your cookie settings in your browser preferences.

For more details, check out our Cookie Policy.

4. Sharing Your Information

We only share your information when necessary to provide our services:

• Third-Party Service Providers: We work with trusted partners to process payments, deliver orders, and support our website. These partners are required to keep your information secure and use it only for the services we provide.

• Legal Compliance: If required by law, we may share your information with authorities to comply with legal obligations or to protect our rights and the safety of our customers.

We do not sell or rent your personal information to third parties.

5. Data Security

Just as we take every care in preparing your meals, we take every precaution to protect your personal data. We use industry-standard encryption and security measures to keep your data safe during transmission and storage.

However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.

6. Your Rights

You have the following rights regarding your personal data:

• Access: You can request to view the personal information we hold about you.

• Correction: If any of your personal details are incorrect or incomplete, you can ask us to update them.

• Deletion: You can request that we delete your account and any personal data we hold, subject to any legal or operational obligations.

• Opt-Out: You can opt out of receiving promotional emails at any time by clicking the unsubscribe link in any email.

To exercise any of these rights, please contact us at hello@getscran.uk.

7. Children’s Privacy

GetScran does not target or collect information from children under the age of 13. If you believe we have inadvertently collected data from a child, please contact us so we can take appropriate action.

8. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our services or legal requirements. Any changes will be posted on this page with an updated date at the top. By continuing to use our services, you agree to the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, feel free to reach out to us:

• Email: hello@getscran.uk

• Phone: 07512 123 456